Last updated: August 20, 2026
By accessing or using DualBlaster ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
If you do not agree to these Terms, you may not access or use the Service. We reserve the right to modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the modified Terms.
DualBlaster is a software platform that enables you to create and send SMS and email marketing campaigns using your own third-party service provider accounts. Key aspects of our service model:
Twilio, SendGrid, and Amazon Web Services (including Amazon SES) are independent products and services, and their names and logos are trademarks or registered trademarks of their respective owners (Twilio Inc. and Amazon.com, Inc. or its affiliates). DualBlaster is an independent software layer that connects to accounts you open and hold directly with those providers. DualBlaster is not affiliated with, sponsored by, or endorsed by Twilio, SendGrid, or Amazon Web Services; we do not resell their services and we do not act as their agent.
Your use of each provider is governed by your own agreement with that provider, in addition to these Terms. By sending through DualBlaster you agree to comply with, as applicable:
Where a provider's rules are stricter than ours, the stricter rule applies to messages you send through that provider. Nothing in these Terms limits a provider's rights under its own agreement with you, and we may suspend or terminate your access to DualBlaster if a provider notifies us of a violation or closes your provider account.
To use the Service, you must create an account and provide accurate, complete information. You must be at least 18 years old and have the legal capacity to enter into these Terms.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.
You are solely responsible for:
You agree NOT to use the Service to:
You represent and warrant that you have obtained proper consent from all recipients before sending messages. This includes:
All contacts you upload or manage through the Service must be legitimately obtained. Purchased lists, scraped data, or contacts obtained without proper consent are strictly prohibited.
Your Responsibility: You are solely responsible for ensuring your messaging campaigns comply with all applicable laws and regulations. DualBlaster provides tools but does not verify the legality of your campaigns.
If you send messages to recipients outside the United States, you are responsible for complying with all applicable local laws, including but not limited to GDPR (EU), CASL (Canada), PECR (UK), and other regional regulations.
DualBlaster plans set contact storage limits per channel and access to features. Plans do not impose a monthly message sending cap; provider limits and fees still apply.
Separate Billing: All SMS and email delivery costs are billed directly to you by Twilio, SendGrid, and/or Amazon Web Services. Any cost figures shown in DualBlaster are estimates only; DualBlaster has no control over and is not responsible for these third-party charges.
Pay your selected plan upfront to secure your account. This payment covers the first billing period, which begins automatically when your first email or SMS service is verified ready to send. No additional charge is taken on activation. The next payment is due one calendar month later for monthly plans, or one year later for annual plans, and renewals continue until canceled. Saving an invalid key or waiting for provider approval does not start this period. There is no setup deadline. If you never complete setup, no renewal is charged and the upfront payment is not refunded, except as required by law. You authorize these recurring payments using the payment method saved at checkout. Cancel future activation from Account Setup, or an active subscription from Billing.
Our AI Message Composer feature uses artificial intelligence to generate marketing content. By using this feature:
The Service, including its design, features, and content (excluding your data), is owned by DualBlaster and protected by intellectual property laws. You may not copy, modify, or reverse engineer any part of the Service.
You retain ownership of all content you create or upload, including contacts, campaigns, and messages. You grant us a limited license to use this content solely to provide the Service to you.
Any feedback, suggestions, or ideas you provide about the Service may be used by us without obligation or compensation to you.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
We specifically disclaim all implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DUALBLASTER SHALL NOT BE LIABLE FOR:
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO DUALBLASTER IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
You agree to indemnify, defend, and hold harmless DualBlaster and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:
You may terminate your account at any time through the Settings page. Upon termination, you will lose access to the Service and your data will be deleted according to our Privacy Policy.
We may suspend or terminate your account immediately if:
Upon termination, your right to use the Service ceases immediately. Sections regarding intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution survive termination.
These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.
Before filing any claim, you agree to attempt to resolve disputes informally by contacting us. We will work in good faith to resolve issues within 30 days.
If informal resolution fails, disputes will be resolved through binding arbitration in accordance with the American Arbitration Association's rules. The arbitration will be conducted in Delaware.
You agree to resolve disputes individually and waive any right to bring or participate in any class action, collective action, or representative proceeding.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and DualBlaster regarding the Service.
If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.
If you have questions about these Terms of Service, please contact us at:
DualBlaster
Contact us about legal or support questions